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Appfigures af team

@Björn Lindner the easiest way is using your browser's print to pdf functionality. All of our reports have print layouts (no menu, extra buttons, etc) so it'll give you exactly what you're looking for.

Appfigures af team

@Mahmud Ahsan That's been resolved a little earlier today. Check out the status page for more details: http://sync-status.appfigures.com/incidents/8ph4wg757s7s

Appfigures af team

@Richard Thomas it seems like iTunes Connect is having some issues. Reports have been pretty delayed over the weekend and we're still waiting for new reports today.

Appfigures af team

@Jeremy Wesley These days automatic updates are turned on by default and most users don't turn them off. That's most likely the reason for high update numbers right after a release.

Appfigures af team

@Mario Wynands Sounds strange, thanks for brining it to our attention. Do you mind getting in touch directly with details if that's still an issue?

Appfigures af team

@Björn Wennerström @Boris Lipty thanks for the feedback. We started supporting non-English reviews from Google Play a few months ago so those should be showing up in the report.

Do you mind contacting us directly with more details about what's not showing up?

Appfigures af team

@David Such absolutely!

Appfigures af team

@Robert Grzybek Ah, got it. Do you mind following up directly? Just so we're 100% what's going on. Thanks :)

Appfigures af team

@Robert Grzybek do the different organizations have different API keys? If so contact us directly and we'please be able to have those linked for you right away :)

Appfigures af team
Appfigures af team

@mariya bokatyuk There could be quite a few reasons depending on what other measurement providers the data is compared with. Providers that don't communicate directly with the store have estimates and not actual downloads.

If you'd like a more detailed update get in touch directly with more information and we'd be happy to take a closer look.

Appfigures af team

@Spark So We were experiencing an issue that caused some reports to not get sent yesterday/today. The issue has been resolved and reports for today are going out right now. Reports for yesterday will be sent out later today. Sorry about the inconvenience!

Check out our status page for more details about this incident.

Appfigures af team

Introducing Review Alerts: Your Reviews Delivered to Slack and Email - Read more.

Appfigures af team

@grees artoul We're experiencing an issue connecting to Apple at the moment. Check our status page for more details http://sync-status.appfigures.com/incidents/m4h5zdz9twld

Appfigures af team

@Seb Est Please contact us directly so we can take a closer look. We handle conversion rates automatically so that's not very likely to be the issue,

Appfigures af team

@jinxi you can buy more credits by going into Account settings > Add-ons > Public data API.

Appfigures af team

@Scott Bedwell That's a known issue at the moment. See http://sync-status.appfigures.com/incidents/pkhclghlblgk for updates.

The gist: There's a bug in Facebook's API that we're waiting for FB to resolve. We're also exploring other options for a short-term fix.

Appfigures af team

New: Track app usage right inside your appFigures account. Learn more

Appfigures af team

@Andreas Happy to hear it! We're really excited for the addition of usage and have even more planned for it in the future ;)

Appfigures af team

@Andreas got it! We'll add that to our feature suggestion list.

Appfigures af team

@Jackie not yet. We're working to roll those out in the near future.

Appfigures af team

@Andreas The Device filters lets you do that currently, but limits to either iPhone or iPad. Do you mean you want to see both iPhone iPad but not Apple TV?

Appfigures af team

@Darrell Collins Initial syncs can take a bit to get started, but we'll take a closer look just to be sure and follow up if there's anything strange going on.

Appfigures af team

New: We've put together a status page for all of our integrations. Check it out http://sync-status.appfigures.com/.

Appfigures af team

@Dennis Korf Thanks for confirming! Both free and paid reports are looking much fuller right now ;)