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Jeremy Wesley

Hi, I have an app that I have neglected, and the sales have dropped, naturally. I have not updated the app since 2/2015. We are working on a mass update but thats not the point of this post. But I'm a little concerned because I will have 2 sales, but ill have 4 updates, and 8 re-downloads. The numbers flux everyday but the number of updates and re-download are are almost always more than the number of sales. I'm concerned because the last update was 20 Months ago, so how are there still that many updates being downloaded. I sort of understand the re-downloads. Someone buys it on their iPhone and then they download on iPad etc.. I'm Just concerned that something shady is going on with the app, because it just so odd with the number of updates this far out. Thanks so much for any feed back you can provide.

Jeremy Wesley

@Mason City - Globe-Gazette A good test is to login to your iTunes connect account. There may be some policy update you need to agree to. I have seen that before. if there is a pending update to a policy you have not agreed to, Appfigures couldn't download the data. once you agree the data will flow... Hope that helps.

Jeremy Wesley

So since there appears to be an iPhone 5 app class in the app store ( meaning apps that work full screen with iPhone 5), will there be separate ranks, much like there are separate iPad ranks? If so, how long till your support?

Jeremy Wesley

@appfigures, I just read this, do you have any data to validate this claim. Curious... would love to see your own blog post. http://www.phonearena.com/news/400000-apps-in-the-App-Store-have-never-been-downloaded-says-report_id32943

Jeremy Wesley

Why can we still not export the rankings that are displayed to excel. These numbers are very important when doing research. All I want is the same exact function that is on the reports, just export the displayed numbers. It takes so much work to copy and paste the numbers because the numbers in the row are not the same, if the rank goes up or down but not if its the same so its hard to copy and past to excel, PLEASE PUT AN EXPORT BUTTON ON RANKS.

Jeremy Wesley

Why are the sales numbers so different from what iTunes Connect says. AppFigures states 25% more sales in 30 day period compared to what iTunes connect Payments and Financial Reports Summary chart say. Why so drastically different?

Jeremy Wesley

@appfigure, Can you please Add an EXPORT button for the rankings if you are not going to allow us to compare our ranking vs competitor apps. Much Thanks.

Jeremy Wesley

When will we be able to compare our apps rankings to public apps? Right now we have no options to export the data so we cannot do our own compare in excel which would be a pain in the @$$ but at least an option, we have no built in options to select apps to overlay their ranking with our own rankings. I'd also like the ability to see the average ranking for the category for an app per day, so My app averages #40ish in Business top grossing ipad, and I want to see the average of my competitors app(public). so its a quick and easy comparison. graphs can be pretty but getting solid numbers some times is better for the mind to grasp. For example my competitor graph is like mountains and valleys, but my app is more like lots of hills ( because i sell more frequently) but his app is 6 Times more expensive than mine. would love to see this added soon.