Knowledge base

How can I link my App Store Connect (Previously iTunes Connect) account without sharing my credentials?

We need your username and password to link your App Store Connect account because Apple does not provide any other way for us to connect with App Store Connect (such as OAuth).

A common and secure way is to link your account which has 2-Factor Authentication enabled, but an even more secure way to create a separate read-only sub-user in your App Store Connect account dedicated exclusively to your Appfigures account.

This way you won't have to share your personal credentials, which most likely have access to sensitive features we don't need access to (such as banking information and control over your apps).

If you already have a set of credentials for an App Store Connect account go ahead and link your account by visiting Account settings → Linked Accounts → Link an Account.

Creating a sub user in App Store Connect

To create a sub-user, start by logging into your

  1. Log into your App Store Connect
  2. Click on Users and Roles
  3. Click the + button at the top of the page.
  4. Set the First Name and Last Name fields to to Appfigures and Analytics
  5. Set the email field to an email that isn't your main email but you have access to.
  6. Select the following permissions from the list: Finance and Customer Support.
  7. Click Invite.

It should look something like this:

We support several different combinations of permissions. Details →

Apple will send an email to the address you provided. Follow the instructions in the email to complete the setup.

When setting up your password we suggest using a complex password since you won't really have to remember it after entering it into your Appfigures account.

Once the account is ready head back into your Appfigures account and into Account settings → Linked Accounts → Link an Account.