Knowledge base

Linking your App Store Connect (previously iTunes Connect) account

Linking your App Store Connect (previously iTunes Connect) account provides access to the following:

  • Apps, including: iOS, macOS, and tvOS.
  • iBooks
  • Songs, videos, and TV shows and episodes

For each we're tracking:

  • App downloads and revenue
  • In-App Purchase downloads and revenue
  • Financial reports and payments
  • Usage data
  • Search Ads spend

* Financial and payment reports require the Finance role to be used. Read more →

**Reviews, ranks, and other public data sets don't require an App Store Connect account to be linked.

Secure access

We highly recommend setting up a separate sub-user inside of App Store Connect for us to sync with instead of providing your own credentials.

To create a sub user in App Store Connect:

  1. Log into your App Store Connect account > Users and Roles.
  2. Click the + button at the top of the page.
  3. Enter the name and email for the new user. You can use the following values:
    • First Name: Appfigures
    • Last Name: Sync
    • Email: enter an email address you own that isn't currently assigned to any other existing sub user. Don't have a free email address, scroll down for other options.
  4. Click Next.
  5. We recommend selecting the "Finance" role, but support a few others.
  6. Click Next.
  7. Click Save.

You're all done. In a few seconds you will receive an email from Apple with a link to create a password.

When you have a password, proceed into your Appfigures account's Linked accounts screen and link the account using the email address and password from the previous steps.

Important note about 2 Factor Authentication
Due to the manual nature of 2FA it is not supported for automatic syncing. If you enabled 2FA for your iTunes Connect account you'll need to create a sub-account to enable syncing.

Using one email address for two App Store Connect sub users:

If you don't have an extra email address to spare, we've found that you can use a period (.) in your email. Most email servers completely ignore it, but to Apple it's unique. .

Example: if your email is john@apple.com, enter j.ohn@apple.com as your email.