Understanding Calculations with Google's Active Subscriptions, Activations, and Cancellations
Our Subscriptions report provides a ton of metric information, specific to each store. To make the report as easy as possible to dive into, we'll walk you through how we calculate Active Subscriptions, Activations, and Cancellations based on Google's reporting as best as possible.
The number of subscriptions that are active at the end of the period.
For this example we'll calculation active subscriptions for May 1st. You will take the active subscriptions on April 30th and then add in activations for the current day, May 1st. And lastly, subtract the cancellations reported on May 1st.
- Active Subscriptions (April 30th) = 2,001
- Activations (May 1st) = 27
- Cancellations (May 1st) = 5
Active Subscriptions = 2,001 + 27 - 5 = 2,023
The number of subscriptions that have been activated during the period.
For Google, Activations and New Subscriptions cover trial activations, renewals, and new purchases. Trial activations, renewals and new purchases are not available as individual breakdowns - Google combines them all under 'new subscriptions'.
Note: Google records renewals under "new subscriptions" whereas Apple does not.
New Subscriptions =
- Trial Activations = 4
- Renewals = 4
- New Purchases = 15
Activations = 4 + 4+ 15 = 23
Any subscription not renewed directly by the customer.
Google combines cancellations of subscriptions and trials into one metric, Cancellations.
- Cancelled subscriptions = 18
- Trial cancellations = 3
Cancellations = 18 + 3 = 21