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What is sharing?
Sharing lets you provide other Appfigures members with secure access to your downloads, sales and ad revenue data. Sharing allows for easy collaboration among individuals, or organizations with different Appfigures accounts. For example, you may want to share data with a publisher, developer, promotion site, or investor. If you were to share your data manually, then you’d have to export the data, save it locally and forward it to all of your colleagues. The Sharing option automates this process, ensuring that everyone sharing your data has the most up to date numbers. As always, you'll have full control over your private information. You can easily choose who to share with, specific products, date ranges and predetermine how long you'd wish to share for. The members you share with will not be able to share your data with others via Appfigures and you can easily grant, or revoke sharing access at any time. Keep in mind that you should only share data with folks that you trust! To start sharing, if you have admin privileges, go into Account Settings → Sharing. What's the difference between data sharing & sub-users? A sub-user of an account can be given access to all of an account’s features including its settings, members and products. In contrast, members sharing data have completely separate accounts. Sharing is designed for easy collaboration among different teams. A developer, for example, may want to share data with a publisher, a promotion site, or an investor. What should I do once I've received a sharing invitation? If you're not already logged in to your Appfigures account then you'll be asked to enter your Appfigures credentials. If you don't have an Appfigures account, you can quickly create one. You can accept a sharing invitation on any plan, including the basic plan. Once you accept the invitation, the shared products will immediately show up in your account. If you'd like to leave a share group you can do so at any time by going into Account Settings (top right corner)> Sharing. How can I share data with colleagues who aren’t Appfigures members? You can share with members on the free plan, which means anyone you choose can securely access your shared data for free by simply opening a basic Appfigures account. Since all parties sharing data have an Appfigures account we can ensure that your data is secure and that sharing is seamless. When you invite someone to view your data we'll automatically send them an email invitation. They’ll be directed to their existing account, or if none exists, they can easily set up an account.
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How can I share data with colleagues who aren’t Appfigures members?
You can share with members on the free plan, which means anyone you choose can securely access your shared data for free by simply opening a basic Appfigures account. Since all parties sharing data have an Appfigures account we can ensure that your data is secure and that sharing is seamless. When you invite someone to view your data we'll automatically send them an email invitation. They’ll be directed to their existing account, or if none exists, they can easily set up an account. Read more about Sharing
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Adding a sub-user that already has an Appfigures account
The Appfigures platform allows each email address to be associated with one AppFigures account. This means that a single email address cannot be a sub-user of more than one account. It's possible to give a single email address access to data from multiple Appfigures account using the Sharing functionality. Read more about Sharing →. If you do however need to add a team member as a sub-user and can't use sharing, you have two possible options: Use a different email address for this sub-user - If the user has a separate email address they can use, take that email address instead. You can alternatively use plus-addressing to use the same email address for separate accounts. Have the user close their existing Appfigures account - If the account was opened by mistake or is not longer in use (ex. needing to connect to a corporate account), closing the account is the simplest solution. Closing the account will free up their email address. Once free, it can be added to the master account.
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What's the difference between data sharing & sub-users?
A sub-user of an account can be given access to all of an account’s features including its settings, members and products. In contrast, members sharing data have completely separate accounts. Sharing is designed for easy collaboration among different teams. A developer, for example, may want to share data with a publisher, a promotion site, or an investor.
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What should I do once I've received a sharing invitation?
If you're not already logged in to your Appfigures account then you'll be asked to enter your Appfigures credentials. If you don't have an Appfigures account, you can quickly create one. You can accept a sharing invitation on any plan, including the basic plan. Once you accept the invitation, the shared products will immediately show up in your account. If you'd like to leave a share group you can do so at any time by going into Account Settings (top right corner)> Sharing.
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How do I share my data?
If you have admin privileges, then you can visit your Account Settings (top right corner) and choose the 'Sharing' section. Here you’ll have the option to create a new Share Group. You'll need to enter the following information: A title - Choose a descriptive title to distinguish between different groups (ex. sales data to show mom). The products to share - Choose only the products that you'd like to grant access to (it’s view-only access). These products will have all of their private data shared, including sales data, in-app items and ad revenue. You can choose to 'share all products,' to automatically share all your current and future products. Members to share with - To invite someone to your share group add their personal email to the list. When you hit 'Save' we'll send out email invitations to all the folks that you've invited. They'll have the option to accept your invitation into their current Appfigures account, or to create a new account. Date ranges to share - You can share data within a specific date range. For example, you may only want to share your sales data from the previous year with a publisher instead of granting access to your current data. Expiration date - You can set an expiration date for a share group. After the expiration date, the shared data will no longer be accessible to the group's members. You can easily edit any aspect of a share group, or delete a group at any time.
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Appfigures 101 - Let's get you started right!
Welcome aboard! Appfigures is a feature-full platform that let's you track your app's performance across app stores easily. We work hard so you don't have to, and try to make everything as easy an intuitive as possible. We put together this quick guide to get you started right. Once you're all set up and have data you'll get to enjoy powerful reports and a variety of conveniences that will empower you to make better, data-driven decisions, quickly. 1. Connect your apps, ad networks, and usage analytics Everything started with an app, so the most important step is connecting your app store, ad network, and usage analytics accounts. We support a wide variety of stores and networks, including all of the major ones. View all integrations · Learn more about connecting accounts →. 2. Download our app Appfigures for iPhone puts the information you care about front-and-center. A clean dashboard presents the most important numbers at a glance, while individual reports are intelligently designed to let you drill-down and filter data as you go. 3. Set up email reports Email reports include a summary of your most important metrics, packed into a daily (or weekly) email that lands in your inbox as soon as data is available. By default, we set you up with a daily email report as well as a weekly email report for all of your apps. Email reports are pretty flexible though, and can be configured to include only some apps, or be sent to other recipients. Learn more about email reports →. 4. Set up alerts for your reviews Under the hood Appfigures has a powerful app store reviews engine that syncs with all major stores and offers a variety of real-time filters. It also sends emails! Learn more about review alerts →. 5. Invite your team Using data alone is nice, sharing access with co-workers, investors (even if that's you mom), etc. is nicer! With Appfigures that's as easy: Learn more about sub user access →. 6. Follow us We're pretty chatty, in a good way. Follow us on social media for app store trends, ASO tips, and feature announcements: Twitter · Facebook · LinkedIn · Instagram Now that you have some data in your account go ahead and explore the reports. If at any point you get stuck, curious, or have an idea or suggestion please contact us.
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How can I link my Google Play account without sharing my private credentials?
We recommend that you create a read-only sub-user in your Google Play Developer Console dedicated exclusively to your Appfigures account. This way you won't have to share your personal credentials, which most likely have access to sensitive features we don't need access to (such as banking information and control over your apps). We require credentials because Google does not provide any other way for us to connect to Google Play (such as OAuth). If you already have a set of credentials for your Google Play Developer Console go ahead and link your account by visiting Account settings → Linked Accounts → Link an Account. Creating a sub user in the Play Console You'll need to have admin privileges to continue with this process. Start by logging into your Google Play Developer Console. Click on Users and permissions Select Invite new users Give the sub-user and email that isn't your main email but you have access to. Set Access expiry date to Never Next, set up the permissions for the account through Account permissions tab. Check the box under View app information and download bulk reports (read-only). Under the section for Financial access check the box for View financial data, orders, and cancellation survey responses. These permissions provide read-only access to reports without the ability to manage your apps or banking information. Click on Invite user This is what Account permissions will look like: Google will send an email to the address you provided. Follow the instructions in the email to complete the setup. When setting up your password we suggest using a complex password since you won't really have to remember it after entering it into your Appfigures account. [kb id="685" format="content"] Once the account is ready head back into your Appfigures account and into Account settings → Linked Accounts → Link an Account. **If you need a secondary email address to create a sub account within Google, you can easily open a new gmail account to get started. Google documents the steps you can take to open a new gmail account here.
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Inviting your team members to Appfigures
Sharing access to your Appfigures account is easy and secure with sub user access. To invite a new user simply: Head into Account setting → Sub-users. Click the Add Sub-user button. Enter in the name and email of the user Select a role. Admins can view reports and also manage the account. Viewers can only view reports. Select which apps this user will have access to. Set user preferences, including the currency, timezone, and date format. All of which the user will be able to change once they're logged in. Click Finish. You did it! The user will now receive an email with a link to set a password.
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Usage Reports with App Store Connect (previously iTunes Connect) Analytics
App Store Connect enables access to a set of usage metrics metrics that's available natively for all iOS and macOS apps. We import the following metrics from App Store Connect: Sessions - The number of times the app has been used for at least two seconds. If the app is in the background and is later used again, that counts as another session. Totals are based on app users who agree to share their data with you. Daily active devices - The number of devices with at least one session during the day. Only devices with iOS 8 and tvOS 9 or later are included. Totals are based on app users who agree to share their data with you. Sessions/device - The average number of sessions that were started on a single device in a day. Crashes - The number of times the app crashed on a device. Paying Users - The number of unique users that paid for an app or an In-App Purchase. MAU - The total number of devices with at least one session in the last 30 days of the selected day. Pulled from App Analytics > "Active Last 30 Days" metric. Opt-in Rate - The percentage of users who agree to share their data with you. Under the hood, Apple provides a country breakdown in App Analytics, which is what we use to report this number. App Store Impressions are the total number of times your app was viewed in the Featured, Categories, Top Charts, and Search sections of the App Store. Product Page Views include the total number of times your app’s product page has been viewed on a device using iOS 8 or tvOS 9, or later. Includes views on the App Store and within apps that use the StoreKit API to load your app's product page. Unique App Store Impressions are the total number of users who viewed your app in the Featured, Categories, Top Charts, and Search sections of the App Store. Unique Page Views include the total number of users who saw your app’s product page on a device using iOS 8 or tvOS 9, or later. Includes views on the App Store and within apps that use the StoreKit API to load your app's product page. Visit the App Store Connect Analytics guide for more details and definitions. What's great about App Store Connect's usage analytics is that it does not require installing any additional SDKs and is available natively in all iOS and macOS apps. This means your reports will have data for your apps without the need to link any additional accounts. Important note: Data from App Store Connect usage analytics is only available from devices that have enabled sharing diagnostics data with the developer. This means that the data isn't representative of all of your users. You can read more here.
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Setting up a Sync+ Account for a Managed Integration
Some organizations limit the sharing of private app store account credentials directly with 3rd parties. Because none of the major app stores support any other method of account linking, that presents a problem. To comply with such situations we created the Sync+ system. With Sync+ turned on for your account you'll have a separate user account that is fully managed by Appfigures and plugs directly into your store accounts instead of you having to plug those into your Appfigures account. Note: Managed integrations and Sync+ accounts requires an Enterprise plan. Setting up a Managed Integration with Sync+ When you enable Sync+ for your account you'll be given a unique Sync+ email id by your account manager. Use that and the steps below to attach your Sync+ id to all of your app stores account. When you are done, let your account manager know so they can verify and complete the setup on our end. App Store Connect Log into your App Store Connect account Click on "Users and Roles" from the main menu Click on the + button at the top of the list (next to the user count) Enter the following: First name: Appfigures Last name: Sync Email: [Your Sync+ email address] Click on Next. Select the appropriate role. We recommend the Finance role but support a few others. Click Next. Make sure all notifications are turned off (the default). Click Save. Google Play Log into the Google Play Developer Console. Click on the Settings option in the menu on the left and then on "User accounts & rights". Click on Invite new user at the top of the page. Enter the following: Email: [Your Sync+ email address] Access expiry date: Never Permissions: Account Permissions with View App Info and View Financial Info selected. Click on Save invitation. Almost done! Once Appfigures completes setting up the link you'll need to log back into your account and follow these steps to complete the linkage: Log into the Google Play Developer Console. Click on the Settings option in the menu on the left and then on "User accounts & rights". Click on the gear icon next to the Sync+ entry (it should be the first one in the user list). Click on Grant Access. Amazon Log into your Amazon Developer Account Click on Settings > User Permissions Click the Add New. Enter the following: Set the First Name and Last Name fields to to Appfigures and Sync+ Set email: [Your Sync+ email address] Select the following permissions from the list: Marketer and Analyst. Click Save. Windows Log into your Windows Developer Account Click on Account Settings > User Permissions (of Partner Center) Click the Add New. Enter the following: Set the First Name and Last Name fields to to Appfigures and Sync+ Set email: [Your Sync+ email address] Select the following permissions from the list: Finance Contributor. Click Save. Once you've added any of the above sync+ accounts, reach out to the Support Team with the heads up and we can complete the remaining set up on our end.