Knowledge Base

Setting up a Sync+ Account for a Managed Integration

Some organizations limit the sharing of private app store account credentials directly with 3rd parties. Because none of the major app stores support any other method of account linking, that presents a problem.

To comply with such situations we created the Sync+ system.

With Sync+ turned on for your account you'll have a separate user account that is fully managed by Appfigures and plugs directly into your store accounts instead of you having to plug those into your Appfigures account.

Note: Managed integrations and Sync+ accounts requires an Enterprise plan.

Setting up a Managed Integration with Sync+

When you enable Sync+ for your account you'll be given a unique Sync+ email id by your account manager.

Use that and the steps below to attach your Sync+ id to all of your app stores account.

When you are done, let your account manager know so they can verify and complete the setup on our end.

App Store Connect

  1. Log into your App Store Connect account
  2. Click on "Users and Roles" from the main menu
  3. Click on the + button at the top of the list (next to the user count)
  4. Enter the following:
  • First name: Appfigures
  • Last name: Sync
  • Email: [Your Sync+ email address]
  • Click on Next.
  1. Select the appropriate role. We recommend the Finance role but support a few others.
  2. Click Next.
  3. Make sure all notifications are turned off (the default).
  4. Click Save.

Google Play

  1. Log into the Google Play Developer Console.
  2. Click on the Settings option in the menu on the left and then on "User accounts & rights".
  3. Click on Invite new user at the top of the page.
  4. Enter the following:
  • Email: [Your Sync+ email address]
  • Access expiry date: Never
  • Permissions: Account Permissions with View App Info and View Financial Info selected.
  1. Click on Save invitation.

Almost done! Once Appfigures completes setting up the link you'll need to log back into your account and follow these steps to complete the linkage:

  1. Log into the Google Play Developer Console.
  2. Click on the Settings option in the menu on the left and then on "User accounts & rights".
  3. Click on the gear icon next to the Sync+ entry (it should be the first one in the user list).
  4. Click on Grant Access.

Amazon

  1. Log into your Amazon Developer Account
  2. Click on Settings > User Permissions
  3. Click the Add New.
  4. Enter the following:
  • Set the First Name and Last Name fields to to Appfigures and Sync+
  • Set email: [Your Sync+ email address]
  • Select the following permissions from the list: Marketer and Analyst.
  1. Click Save.

Windows

  1. Log into your Windows Developer Account
  2. Click on Account Settings > User Permissions (of Partner Center)
  3. Click the Add New.
  4. Enter the following:
  • Set the First Name and Last Name fields to to Appfigures and Sync+
  • Set email: [Your Sync+ email address]
  • Select the following permissions from the list: Finance Contributor.
  1. Click Save.

Once you've added any of the above sync+ accounts, reach out to the Support Team with the heads up and we can complete the remaining set up on our end.