Knowledge base

What role should I assign my sub user in App Store Connect (previously iTunes Connect)?

App Store Connect offers granular roles so users don't have more access than they need. Each role offers access to different areas of App Store Connect, and Appfigures can work with different combinations of roles.

Downloads & Revenue

Having either of these roles will provide us with sufficient access to import downloads, revenue, payments, and financial reports for your apps:

  • Finance (recommended)
  • Admin

Having the following roles will provide us with sufficient access to import downloads, revenue, not not payments, or financial reports for your apps:

  • Sales + Reports

The Developer, Marketer, and App Manager roles do not provide access to reports and are insufficient for tracking.

Replying to Reviews

To be able to reply to your reviews directly from your Appfigures account, the App Store Connect users that's linked needs to have the Customer Support permission.