Knowledge base

What role should I assign my sub user in App Store Connect (previously iTunes Connect)?

App Store Connect offers granular roles so sub-accounts don't have more access than they need to. Appfigures supports several options, and here's what you need to get the proper access:

To get downloads & revenue data you'll need the Finance role. This is the recommended role, and provides access to all reports and data granularities.

Alternatively, you can provide a more limited sub-account that will only have access to downloads and revenue, but not financial reports or payment information by selecting both Sales and Reports roles.

For replying to reviews add the Customer Support role.

Apple may take a few hours to reflect role changes, so if you made a change and can't see the feature you need immediately give it a little bit and try again.