Knowledge base

Connecting Your App Store Connect (Previously iTunes Connect) Account

Linking your App Store Connect (previously iTunes Connect) account provides access to the following:

  • Apps, including: iOS, macOS, and tvOS.
  • Stickers and iMessage apps
  • iBooks
  • Songs, videos, and TV shows and episodes

For each we're tracking:

  • App downloads and revenue
  • In-App Purchase downloads and revenue
  • Financial reports and payments
  • Usage data
  • Search Ads spend
  • Hourly ranks
  • Ratings
  • Reviews
  • Featured placements

Note: For the most secure access, we recommend enabling 2-Factor Authentication or setting up a separate sub-user inside of App Store Connect for Appfigures.

Connecting Your App Store Connect Account

  1. Log into your Appfigures Account
  2. Go to your Linked Accounts by clicking on your name (top right) and then on "Link Account"
  3. Click on "Link an Account"
  4. Select App Store Connect from the list of providers
  5. Enter the email address and password for your Apple account
  6. Click on "Add"

Appfigures will now verify your information and link your account. Your data will begin populating in the next few minutes.

Creating a sub user in App Store Connect

To create a sub-user, start by logging into your

  1. Log into your App Store Connect
  2. Click on Users and Roles
  3. Click the + button at the top of the page.
  4. Set the First Name and Last Name fields to to Appfigures and Analytics
  5. Set the email field to an email that isn't your main email but you have access to.
  6. Select the following permissions from the list: Finance and Customer Support.
  7. Click Invite.

It should look something like this:

We support several different combinations of permissions. Details →

Apple will send an email to the address you provided. Follow the instructions in the email to complete the setup.

When setting up your password we suggest using a complex password since you won't really have to remember it after entering it into your Appfigures account.

When you have a password, proceed into your Appfigures account's Linked accounts screen and link the account using the email address and password from the previous steps.

Using one email address for two App Store Connect sub users:

If you don't have an extra email address to spare, we've found that you can use a period (.) in your email. Most email servers completely ignore it, but to Apple it's unique.

Example: if your email is john@apple.com, enter j.ohn@apple.com as your email.