Knowledge Base

Connecting Your App Store Connect (Previously iTunes Connect) Account

Linking your App Store Connect (previously iTunes Connect) account provides access to the following:

  • Apps, including: iOS, macOS, and tvOS.
  • Stickers and iMessage apps
  • iBooks
  • Songs, videos, and TV shows and episodes

For each we're tracking:

  • App downloads and revenue
  • In-App Purchase downloads and revenue
  • Financial reports and payments
  • Usage data
  • Search Ads spend
  • Hourly ranks
  • Ratings
  • Reviews
  • Featured placements

Note: For the most secure access, we recommend setting up a separate sub-user inside of App Store Connect for Appfigures.

Note: Managing linked accounts requires the Admin or Owner role. If you are a viewer please share this article with a team member who has the required role.

Connecting Your App Store Connect Account

  1. Log into your Appfigures Account
  2. Go to your Linked Accounts by clicking on your name (top right) and then on "Link Account"
  3. Click on "Link an Account"
  4. Select App Store Connect from the list of providers
  5. Enter the email address and password for your Apple account
  6. Click on "Add"

Appfigures will now verify your information and link your account. Your data will begin populating in the next few minutes.

Creating a sub user in App Store Connect

To create a sub-user:

  1. Log into your App Store Connect
  2. Click on Users and Access
  3. Click the + button at the top of the page.
  4. Set the First Name and Last Name fields to to Appfigures and Analytics
  5. Set the email field to an email that isn't your main email but you have access to.
  6. Select the following permissions from the list: Finance and Customer Support.
  7. Click Invite.

It should look something like this:

We support several different combinations of permissions. Details →

Apple will send an email to the address you provided. Follow the instructions in the email to complete the setup.

Linking your subaccount with an app-specific password from Apple will be the most reliable. Once the app-specific password is created you will not have to refresh the connection (like you would with 2FA).

-> Creating an App-Specific Password with Apple

When you have a password, proceed into your Appfigures account's Linked accounts screen and link the account using the email address and password from the previous steps.