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Why haven't I received my email report yet today?
When it comes to timing, email reports are at the mercy of the data sources. When stores are slow to roll out their updated figures we're forced to wait, not always patiently, for the data. Check out the Report Status page for Apple and Google for information on release times.
Why is my email report late, or missing data?
If your appFigures account is linked to only one external account then your email report is pretty straightforward. As soon as we see that data has been published, we will import it into your account and send you the accompanying email report. If, however, your appFigures account is linked to more than one external account, then you’ll likely receive your email report at a less predictable time each day. This inconsistency occurs when external accounts release their data at different times. Once we’ve successfully synched the first data available we will wait a few more hours to see if we can grab the rest of your data. If we can get all of the data, then we will send out the complete email report. If, after waiting a few hours we still haven’t collected the other data, then we will send out your email report with whatever data we do have. For this reason, if you have several linked accounts and want to receive your email reports ASAP, we suggest that you create several email reports—one for each external account. By setting yourself up with multiple email reports you’ll ensure that you will get your data as soon as it becomes available!
Setting up a daily or weekly email report
Get a summary report for your entire portfolio by email every day or every week. Email reports include a summary of your downloads and revenue, ranks, reviews, and featured placement. To create a new email report: Head into Account setting → Email Reports. Click the Create Email Report button. Select the frequency of the reports. Daily reports come out as soon as new reports are available. Weekly reports go out every Monday. Select the apps to include. Here you can choose one, some, or all apps. Select your recipients. A recipient can be any email address and does not require linking the email to your account. Customize the report with options. We did our best to pick the most appropriate defaults, but you have the ability to change them all. Click Save.